1. Introduction & Scope
Book bet (bookbet.ws) takes your privacy very seriously. This Privacy Policy explains how book bet collects, uses, stores, and where necessary, shares your personal information.
This policy applies to the book bet website, mobile app, and all associated services. By accessing bookbet.ws or creating an account, you agree to this Privacy Policy.
This Privacy Policy was last updated January 2026Last updated on. You will be notified before any significant changes are made.
Book bet believes privacy is a fundamental right. That's why we only collect information that is genuinely necessary to provide our services. Collecting or storing unnecessary data goes against our principles.
2. What Information We Collect
Book bet collects information in two main ways — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Types |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Security & Communication |
| Financial Information |
BKash/Nagad number and transaction history |
Payment Processing |
| Device Information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Usage Patterns |
Game history, login times, and betting patterns |
Service Improvement & Responsible Gaming |
We never store your full payment PIN, password, or OTP. This information is strictly confidential and should be known only to you.
Book bet will never call or message you to ask for your password, OTP, or payment PIN. If you receive any such communication, please contact support immediately.
3. How We Use Your Data
Book bet uses the data collected under its privacy policy solely for specific and transparent purposes. Full details are provided below:
- Account Management: For registration, login, password recovery, and identity verification.
- Payment Processing: To process deposits and withdrawals securely.
- Service Improvement: To analyze usage patterns and add new features and games.
- Ensuring Security: To detect fraud, money laundering, and duplicate accounts.
- Legal Obligation: To meet regulatory requirements and comply with AML (Anti-Money Laundering) obligations.
- Responsible Gambling: To detect signs of addictive behavior and provide timely support.
- Customer Support: To respond to your complaints and queries accurately and without delay.
- Promotional Communications: Promotional offers and bonus messages are only sent with your consent.
Your data will not be used for any purpose beyond those stated above. Should we need to use it for a new purpose, we will seek your separate consent.
4. Data Sharing Policy
Book bet does not sell your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:
- Payment Processor: bKash, Nagad, Rocket — only the information necessary to complete transactions.
- Identity Verification Service: With accredited verification bodies as part of the KYC process.
- Law Enforcement: When required by a valid court order or mandatory directive from a regulatory authority.
- Cybersecurity Partner: Limited data used to detect fraud and misuse.
All third parties with whom data is shared are contractually bound to comply with book bet's privacy standards. They may not use your information for their own purposes.
Your information is never shared with advertising companies, data brokers, or marketing agencies under any circumstances.
5. Cookies & Tracking Technologies
Book bet uses cookies and similar technologies on its website to enhance your browsing experience.
- Essential Cookies: Keeping your login session active and maintaining site security — the site cannot function properly without these.
- Preference Cookies: Remembers your language preference, theme settings, and other personal configurations.
- Analytics Cookies: To understand which pages are used most and where issues occur. All data is anonymised.
- Security Cookies: To detect unusual login patterns and fraudulent activity.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
Book bet does not use third-party advertising tracking cookies. Your browsing habits are never shared with external companies.
6. Data Security Measures
Book bet uses industry-leading technology to keep your data secure:
- 256-bit SSL/TLS Encryption: All data transmitted to and from the site is encrypted.
- Encrypted Database: All stored personal data is covered by encryption.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Regular vulnerability testing conducted by third parties.
- Restricted Access: Only authorized personnel have access to specific data.
- Data Masking: Payment numbers and sensitive information are partially masked within the system.
That said, no organisation can guarantee absolute security on the internet. Stay vigilant — use a strong password and report anything suspicious to support right away.
7. Data Retention Period
Book bet does not retain your data indefinitely. Each type of data has a defined retention period:
- Account Information: For the duration your account is active, and up to 3 years after closure.
- Financial Transaction Records: Up to 7 years as required by legal obligations.
- KYC Documents: Up to 5 years as required by regulatory compliance.
- Customer Support Conversations: 2 years after resolution.
- Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 1 year.
- Marketing Consent Records: 3 years after consent is withdrawn (for legal documentation purposes).
Once the retention period expires, your data is securely and permanently deleted or anonymized so it can no longer be linked back to you in any way.
8. Your Rights
Under book bet's Privacy Policy, you have the following rights, and we are committed to upholding each of them:
- Right to Know: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain circumstances, you may request the complete deletion of your data.
- Right to Restrict Processing: You may object to your data being used for a specific purpose.
- Data Portability: You can download your data in a readable format and keep it for yourself.
- Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
To exercise this right, email support@bookbet.ws. book bet aims to respond within 48 hours and resolves complex requests within 30 days.
For any data-related requests, please contact us from your registered email so we can verify your identity.
9. Protection of Minors
Book bet strictly prohibits account registration by anyone under the age of 18. Our policies to protect minors:
- Date of birth is verified at the time of registration.
- Proof of age documents are required as part of the KYC process.
- Accounts are automatically suspended when suspicious activity is detected.
- We do not knowingly collect data from minors.
If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed. Parents or guardians who have concerns are encouraged to contact us directly at support@bookbet.ws.
10. Changes to the Privacy Policy
Book bet may update this Privacy Policy from time to time. When changes are made, we will:
- We will notify you at your registered email at least 7 days before any changes take effect.
- A clear notice will be displayed on the website homepage.
- For significant changes, we will ask for your consent again.
- Previous versions will be kept in an archive so you can review what has changed.
The date of the latest update will always be shown at the top of this page. We recommend checking it regularly.
Continuing to use book bet after an updated policy takes effect will be considered your acceptance of the revised terms.
11. Contact Us
For any questions, complaints, or data requests regarding our Privacy Policy, please get in touch with us:
- Email: support@bookbet.ws
- Response Time: Within 24–48 hours
- Language: Support available in both Bangla and English
For more FAQs, visit our FAQ Page View or Responsible Gaming Visit the page for additional support.
